Every order you receive from MadeInMetchosin.com is a unique, custom item that has been made after you placed your order.
Custom items cannot be resold so they are not eligible for a refund. All customized products go through a strict quality control process. If the custom products you receive differ materially from what you ordered, or if the goods are otherwise flawed, please notify us within 10 days of purchase and we will work with you on a solution. If we have made a mistake, we will gladly re-print at no cost to you.
No returns will be accepted after 10 days of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in new condition to be eligible for return. Custom items cannot be returned unless it is deemed defective on arrival, in which case you must contact us within 10 days of purchase. Shipping charges are not refundable.
Proofreading of customized orders is the customers responsibility. We will not accept returns on items where the customer has made a spelling error.
Colours vary on different monitors and screens so colour matching cannot be guaranteed.